Complaints

We understand that interpersonal chemistry is unpredictable. If you realize at the beginning of the meeting that the expected connection is not there, we kindly ask you to inform the lady within the first 15 minutes. If this makes you uncomfortable, feel free to contact us, and we will handle the situation for you. Please note that in such a case, compensation in the form of reimbursing the lady's travel expenses is appropriate and necessary. We strive to find a fair solution for both parties and appreciate your understanding in this matter.

If you feel dissatisfied during the date or find that the meeting does not meet your expectations, we kindly ask you to discuss this directly and respectfully with the escort lady. Complaining afterwards to the agency and demanding compensation is not possible. If you decide that the date should not continue, please terminate it immediately and inform us as the agency. Please note that the escort ladies are not employed by the agency; we only act as intermediaries. Therefore, we cannot offer you a refund for amounts you have paid directly to the lady.

We understand that unforeseen circumstances can arise that necessitate a cancellation. In such a case, we ask you to contact us as soon as possible – preferably by phone or email. If you have already made a deposit, it will be credited as a credit towards your next booking with us. If the lady is already on her way at the time of your cancellation, we ask for your understanding that the incurred travel costs are still to be settled. Please note that costs for hotel bookings, train or plane tickets are not refundable. We strive to find a fair and appropriate solution in such cases and thank you for your understanding.

Even with the most careful planning, unforeseen events can sometimes occur that necessitate a rescheduling of the date. In such a case, we ask you to contact us as soon as possible, preferably by phone or email. We will do our best to make a new arrangement that accommodates your changed circumstances. Your flexibility and timely communication help us ensure a smooth reorganization.

It's important to understand that some intimate preferences can be situation-dependent. This is the case, for example, with practices like anal intercourse, where feasibility can depend on various factors, including physical compatibility. We ask you to always respect that the lady has the right to refuse certain actions if she doesn't feel comfortable with them. If you have any questions or concerns about preferences that were not implemented, please feel free to contact us. We will then try to clarify the situation and create an understanding of the lady's decisions. Ensuring a pleasant experience for both parties is important to us.

Yes, if you find that the chemistry between you and the lady isn't right, you have the option to cancel the date. It's important to make this decision within the first 15 minutes of the meeting. We recommend that you discuss this issue directly and respectfully with the lady and also contact the agency to clarify the situation. This process helps us to conclude the meeting in a fair and professional manner and find a solution that is acceptable to all parties involved.

If the lady is late and this leads to a situation where the date is no longer feasible for you, you have the right to cancel the meeting. In the case of a deposit already made, we offer you the option to either refund it or keep it as credit for future dates with us. Additionally, we are willing to, in consultation with the independent lady, find an alternative date for the appointment. We apologize for any inconvenience caused and are committed to finding a satisfactory solution for you.

If you cancel the date in good time before the scheduled start, we can cancel it for you free of charge. However, if the lady is already on her way to you, you will need to cover the incurred travel costs. In such cases, it's also a courteous gesture to offer the lady compensation to offset the inconvenience. We recommend informing us of cancellations as early as possible to avoid costs and inconvenience for both parties.

If you find that your specific clothing preferences have not been met, we recommend discussing the issue first directly and politely with the lady. We relay all your wishes and expectations to the lady before the booking, but it's possible that something might be overlooked or forgotten by the lady. If you feel uncomfortable addressing the issue in person, don't hesitate to contact us. We are here to assist you in communication and ensure that your meeting meets your expectations. Our goal is to provide a pleasant and satisfactory experience for both parties.

If the lady left the date earlier than agreed upon, we recommend contacting us directly. Although the arrangements for the date are made directly between you and the lady, and we primarily act as the platform facilitating the arrangement, it's important to us that standards are upheld. In such a case, we will ask the lady for an explanation and try to find an appropriate solution or compensation for you. It's always advisable to address any issues directly during the date to allow for immediate resolution. However, we are also available afterward to provide support and ensure that your concerns are taken seriously.

If there are any disagreements or issues during the date, it's best to address them directly and politely with the lady. If you need assistance with this, we're here to help. Please contact us promptly by phone in such cases so we can assist in finding a solution. After the date is concluded, our scope of action as a booking platform is limited, but we're willing to listen to both parties' perspectives and assist in mediating a resolution. We emphasize the importance of open communication to promptly resolve any potential misunderstandings.

If an escort cancels the date and you incur expenses as a result, we as intermediaries will take action. Please provide us with evidence of the incurred costs, such as a hotel bill. We will forward this information to the escort and endeavor to find a fair solution for you. Our aim is to achieve a satisfactory and fair resolution for both parties in such cases. Your satisfaction and trust in our service are very important to us.

If the escort doesn't arrive within 10 minutes of the agreed-upon time, please contact us immediately. We'll promptly investigate to determine the whereabouts of the escort. In such cases, we'll make every effort to find a solution as quickly as possible, whether by clarifying the situation with the escort or by suggesting alternative options. Your satisfaction and the smooth running of the meeting are very important to us, and we apologize for any inconvenience that may arise from such unexpected incidents.